About us – Jim Hayes

Our Mission

At Jim Hayes, our mission is to bring elegance and comfort into everyday fashion. We design and deliver premium-quality scarves and dupattas that blend timeless tradition with modern style. Every piece is made to help you express your individuality while feeling confident and stylish.

Our Story

Founded with a passion for fashion and fine fabrics, Jim Hayes began as a small idea—to make scarves and dupattas more accessible, stylish, and versatile for everyday wear. With a commitment to quality and customer satisfaction, we built our presence in the U.S. market by keeping inventory locally, ensuring quick delivery and reliable service.

From day one, our goal has been simple: create beautiful products that elevate your style without compromising on comfort or quality.

CEO’s Note

“As the founder of Jim Hayes, I wanted to build more than just a store—I wanted to create a brand people can trust. Every product we offer is carefully selected to meet the highest standards of quality. Our focus is not only on style but also on providing a smooth, transparent, and customer-first shopping experience. Thank you for choosing Jim Hayes and making us part of your journey.”
— Jim Hayes, CEO

Our Business Model

Jim Hayes operates with a direct-to-customer business model. We maintain our own inventory in the United States, which allows us to:

Guarantee product quality and authenticity
Ensure proper packaging and handling
Offer fast and reliable shipping across the U.S.
Provide free returns within 30 days for a worry-free shopping experience

We are not a marketplace or third-party reseller. All products come directly from our U.S. warehouse in Citrus Heights, California, ensuring consistency and trust in every order.

What We Stand For

At Jim Hayes, we believe that fashion is more than just clothing — it’s a reflection of who you are. That’s why we stand for:

Quality First – Every scarf and dupatta is crafted with premium fabrics and attention to detail.
Elegance & Style – Designs that blend timeless tradition with modern fashion.
Customer-Centric Service – From free returns to responsive support, your satisfaction is our priority.
Trust & Transparency – Clear policies, no hidden fees, and honest communication.
Sustainability Mindset – We aim to reduce waste through thoughtful packaging and lasting products.