$30.00 USD
This Shipping Policy applies to all orders within the United States. By placing an order with us, you agree to the terms and conditions outlined below
All orders are processed and shipped within 1–2 business days after payment is confirmed.
Standard Shipping: 3–5 business days
Total estimated delivery time = Handling Time + Transit Time
Standard Shipping: 4–7 business days
Orders placed before 4:00 PM (PST) on business days (Monday to Friday) will begin processing the same day. Orders placed after this time will be processed on the next business day.
Timezone: (GMT-08:00) Pacific Standard Time (Los Angeles)
You are responsible for any issues or delays caused by incorrect information (such as address, phone number, or email). Our team will try to contact you for order confirmation, so please ensure your contact details are accurate.
Once your order has shipped, you will receive a shipping confirmation email with tracking details so you can monitor your delivery status.
If you experience any problems or do not receive your tracking information, please contact us at support@jimhayes.shop
To change size, quantity, or address, contact support@jimhayes.shop ASAP
Modifications are not guaranteed once the order has been processed or shipped.
You may cancel your order before it ships
To cancel, email support@jimhayes.shop with your order number and reason
Approved cancellations are refunded based on our Return & Refund Policy
Orders that have shipped cannot be canceled but can be returned after delivery
Returns and exchanges are handled in accordance with our Refund Policy. Please review it for more details.
If your package is delayed or missing, contact us immediately at support@jimhayes.shop
We will investigate and provide a resolution such as reshipment or refund.
Business Name: Jim Hayes
Business Email: support@jimhayes.shop
Business Number: +1 (916) 524-4603
Chat Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday – Friday) Pacific Standard Time (Los Angeles)
Business Address: 7617 Wood Duck Ln, Citrus Heights, CA 95621, USA
Response Time: We strive to respond to all inquiries within one business day.
At Jim Hayes, we are committed to providing a seamless and transparent return process. To make your shopping experience worry-free, we offer free returns on all eligible items within the return window.
We accept free returns within 30 days from the date of purchase. Items returned after 30 days are not eligible for a refund or exchange.
To qualify for a return or refund, the item must:
To return an item:
Returns sent without prior approval may not be accepted.
We do not charge restocking fees on returned items.
Please inspect your order upon receipt and contact us immediately if:
We will promptly review the issue and offer a suitable resolution.
We do not offer direct exchanges.
To exchange an item:
Refunds are issued for items:
If you haven’t received your refund after 15 business days of approval, please contact us at support@jimhayes.shop and we will investigate the issue promptly.
Business Name: Jim Hayes
Business Email: support@jimhayes.shop
Business Number: +1 (916) 524-4603
Chat Support: 24/7
Business Address: 7617 Wood Duck Ln, Citrus Heights, CA 95621, USA
Response Time: We strive to respond to all inquiries within one business day.
This crush silk neck scarf comes with a jewel print and a smooth silky texture. Designed with a modern crushed appearance, it adds a touch of elegance to any outfit. Crafted from premium silk, the scarf is lightweight, soft, and comfortable for everyday or special occasions.
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